Reviews
If you want personal care, Bob is the man to turn to. One year ago, Bob replaced our 40 year old oil furnace with a high efficiency gas furnace. This switch saved my family a tremendous amount of money. I only paid 900 dollars for the whole year in gas. Leading up to and during installation, Bob was always available, no question was too small for him. He helped us pick the right system for us and explained all the steps in detail. He and his crew were always on time and on premise when they said they would be to help the transition from oil to gas through Mass Save. Bob's commitment doesn't end there. A few months after installation, Bob called just to check on how the system was working and if there was any questions. I have also contacted Bob about plumbing questions we had for additional work and he is always ready to listen and offer up advice. We love our system, the work done by BEI, and Bob's genuine caring personality. You wont find that with a commercial heating and plumbing contractor.
JESSE S.
★★★★★
We could not be happier with Bobby. You will not find a better plumber, because he is just a good honest person who takes his work seriously and does whatever it takes to make the homeowners happy. After having an awful experience with a contractor, my husband did a lot of research to find a good plumber with decent prices. There is a reason BEI has such good reviews. Bobby talked with us extensively about our options for switching to natural gas, and was very helpful and knowledgable. He is also reliable- on the day he was supposed to come switch out the boiler, he had an emergency call, so he actually paid for a week's worth of oil for us to hold us over until he could come. Then he came when he said he was going to, brought two other hard-working guys (one was his son), dealt with suppliers who sent a dented boiler, cleaned up, and explained everything he did. Even my dog likes him. He is definitely our plumber for future jobs.
RACHEL G.
★★★★★
Excellent work! great prices! Would recommened to my family and friends. I will highly recommend Bobby for any plumbing work you need. He is an excellent plumber, professional and a caring buisness owner. I changed from gas to oil and Bobby helped me with that from step one. The money I am saving is amazing. I can't thank Bobby enough for all he did for me. Wish I could post a pic of his plumbing work, it is a peice of art. Call him.........you will not be sorry.
DARLENE R.
★★★★★
I will continue to do business with Mr.Bernstein. He is very knowledgeable, honest an sincere about his work. I really appreciate the fact he explained to me how things worked ( with my furnace ) an the need to get it fixed. I especially liked that about him, an in no way did I feel as if he was underrating me by explaining things in a way I could understand. He is an honest man with integrity. I will refer him to my family and friends. Thank you so much Mr.Bernstein.
SHAUNA M.
★★★★★
I called to have a plumber come take a look at my garbage disposal, and they walked me through fixing it in just a couple minutes over the phone -- could have charged me to come over and do a simple fix themselves, but instead saved me the $$$! I appreciate it!
ALEXANDRA R.
★★★★★
I had BEI install a water heater for me and I was impressed with the workmanship and the responsiveness. BEI treated me like a human being and I recommend BEI for any one in need of a competent plumber.Thank you for your professional service!
JOSH R.
★★★★★
I initially contacted BEI plumbing after reading through some good reviews on google. But Bob, the contractor at BEI was not available and so he recommended Frank Scavone. Since BEI had good reviews, i went with his words blindly. My experience with Frank Scavone was not so great. So I am giving BEI plumbing 3 star for his recommendation.
BADRINATH V.
★★★★★
As a landlord with an older property, plumbing issues are very important to me. Leaks or problems with a gas fired boiler or hot water heater have to be taken care of ASAP. BEI has been there when I needed help with plumbing and heating. I highly recommend BEI for residential or commercial needs.
MARK D.
★★★★★
The best of the best-I don't use any of those words loosely. BEI is incredibly honest & knowledgeable with a penchant of going beyond to help out in anyway. He took considerable time out of his day to help me, righting the wrong from another plumber in the process restoring my faith from that awful experience. Can't say enough great things about this business, their my go to service.
THY P.
★★★★★
Great service, very knowledgeable, honest and professional. I had an emergency and Bob rearranged his schedule to fit me in within 3 hours of my call. Prices are extremely reasonable and I even received a text message the next day to make sure everything was still ok. Very rare these days to find a company that will go above and beyond to help their customers like that. Great job and many thanks again.
JOHN L.
★★★★★